Here you can find the answers to some of our most commonly asked questions

Buying Happiful

Where can I buy the magazine?

You can buy our magazine from our online shop, and you can find us in most major supermarkets, including selected WHSmith and WHSmith Travel, Tesco, Waitrose, Sainsbury’s and Waterstones stores.

Which subscription lengths do you offer?

We offer a wonderful range of subscription types. From our monthly subscription to our three, six and 12-month subscriptions, pick which one is right for you. Find out more about our subscription types.

Do you sell individual copies online?

We certainly do! If you’d prefer to purchase a one-off copy to try before subscribing with us, you can find our range of back copies here.

Can I purchase a subscription outside of the UK and NI?

Absolutely! On our online shop, you will be able to view our subscriptions with the postage and packaging charge applied automatically.

When will my first copy arrive?

For UK and NI orders, please allow one - two days processing time and up to seven working days for delivery. For orders outside of the EU, please allow for up to three weeks.

Do you have any offers on your subscriptions?

Our subscriptions are currently being sold at a reduced price. You can purchase our three-month subscription with 5.5% off our full price, our six-month subscription for 10% off and our 12-month subscription for 19% off. And, it doesn’t end there. All new six and 12-month subscribers will receive a free copy of our brand new journaling booklet with the first issue of their subscriptions. Wow, those are some generous offers if you ask us!

Sign up to our free, digital subscription to stay-up-to-date with our future discounts and offers.

What can I do with my magazine once I’ve finished reading it?

At Happiful, we’re committed to making health and wellbeing knowledge accessible for everyone. Therefore, we encourage you to pass your magazine issue onto your friends and family that you think could benefit from reading it.

How can I cancel my subscription?

While we don’t like goodbyes, should you wish to cancel your subscription, this is easy to do in your account, which can be accessed here. To make sure you are not charged again, you will need to do this prior to your renewal date.

I’ve cancelled my subscription through my account but I continue to receive magazine issues. Why?

You will still receive the remaining issues tied with your subscription length which you have already paid for. By cancelling, it means it will no longer automatically renew once your subscription length has expired.

I forgot to cancel my subscription before the renewal date, am I entitled to a refund?

If you have forgotten to cancel your subscription prior to its renewal and you have emailed us to cancel within 14 days from the renewal, you will be entitled to a pro-rata refund.

How do I change my address?

If you have moved to a new address, please email our team at hello@happiful.com and they will be able to help. If you are requesting a change of address after your subscription renewal date, your change of address will be effective from the next magazine issue.

Where can I leave a review if I’ve enjoyed reading the magazine?

Independent magazines like ours thrive on word of mouth and community, so, if you have a spare couple of minutes to share your support by leaving us a review on Trustpilot, it would really mean the world to us.



Digital subscription

I subscribed to the digital subscription, is it definitely free?

Yes! The digital subscription is completely free and you will not be charged. We do not take any payment details from you, just your email address so we can send you a digital copy of the magazine each month.

When will I receive the e-magazine?

It will be sent to your inbox on the 3rd Friday of every month.

I’ve subscribed to the digital subscription, but I’m not receiving emails.

When you first subscribe with us, we will send you a confirmation email asking you to confirm your email address. Please remember to click the link.

If you have confirmed but still aren't receiving emails, check your spam folder. If you find your emails here, check the box that says 'mark as not spam' to make sure they go into your inbox in the future.

How do I unsubscribe?

Click on the link at bottom of your newsletter emails which reads ‘Unsubscribe preferences’. This will allow you to choose which emails you wish to receive and which ones you don’t wish to receive.



Contributing

I want to write for the magazine. How do I go about this?

The first step is to read the contributor’s guidelines, these guidelines will help you craft an effective pitch and have details of how to contact us. To give yourself the best chance of being featured in Happiful magazine, or online, make sure that you have read previous issues, understand our voice, and the type of content that we publish.

Do you pay contributors?

We pay freelance writers for work published in Happiful magazine and rates are decided on a case-by-case basis.

I've sent Happiful a pitch but haven't heard back.

We are grateful for every pitch we are sent. However, due to the vast number we receive each week, our small team aren’t always able to respond back to everyone, and prioritise replying to successful pitches. We endeavour to come back to you within two weeks, so if you haven’t heard from us after this time, please feel free to pursue placing your pitch with another publication.

I work for an amazing organisation, will you write about us?

Happiful regularly features charities, non-profit organisations, and social enterprises that are doing good in the world. If you work for an organisation making a change for the better, please send us a press release to editorial@happiful.com.

Contacting Happiful

Email

For general enquiries, please contact: hello@happiful.com
For editorial enquiries, please contact: editorial@happiful.com.

Phone

You can call us on +44(0)3333 252 506.

Post

Our office address is: Happiful, Building B, Riverside Way, Camberley, Surrey, GU15 3YL.

Social media

We love getting to know our readers on social media. Come and say hello! You'll find us on Facebook, Twitter, and Instagram.