5 ways to succeed at work as an introvert

Recognise your strengths and forge your own path

Sometimes it can seem like the world of work was built for those with an extroverted nature. In traditional professional settings, those who speak up tend to get more opportunities, and those who network will get promoted. Often these people are what we define as extroverts.

It’s generally understood that extroverts get their energy from other people, while introverts get energy from time alone. However, of course, it’s important to remember that it isn’t entirely binary, and instead more of a sliding scale with some of us having a mix of both tendencies.

From the outside, being an introvert might look like a disadvantage in the workplace. However, when harnessed correctly it can be just as beneficial as being extroverted.

“Both extroversion and introversion offer unique benefits in the workplace,” life coach Ingrid Van Oostrom explains. “Introversion can be an incredible asset in the workplace as introverts tend to work efficiently, are focused, and are less likely to be distracted or side-tracked. They are often great listeners, think deeply and critically, plan well, and work independently.”

If you define yourself as introverted, there are many ways you can leverage your natural tendencies to thrive in the workplace and become invaluable to any business. After all, every successful workplace needs a mix of personalities and people who fall on both ends of the extroversion-introversion scale.

Taking a beat is your superpower

Thanks to their thoughtful and inward-looking nature, introverts tend to take a moment to think before speaking. They listen, think, and then respond as opposed to immediately reacting. This considered approach is a powerful and much-needed tool in the workplace which often benefits communication across the board. “Whether it’s interacting with colleagues, handling negotiations, or addressing complaints – the ability to listen carefully and respond mindfully results in interactions that are meaningful and productive, which nurtures a more considerate and solution-focused work atmosphere,” Ingrid explains.

Showcase your problem-solving skills

As introverts have the ability to truly listen and stop to think before responding, they often make great problem-solvers. This is a very important skill in any type of workplace. “The ability to analyse situations and consider different perspectives leads to innovative, creative, and effective problem-solving strategies,” Ingrid notes. While introverts might not be the first to solve a problem, their solution is likely to be more thought out and perhaps offer a different perspective that no one else has previously shared.

Foresight and planning skills

Businesses and organisations need employees with different skill sets. The key to success in the workplace is embracing what you’re naturally good at, as this is where you will excel the most. Alongside problem-solving, introverted people tend to also be excellent planners.

“Introverts are good at planning ahead and have great attention to detail, which makes them organised and efficient in the workplace. Projects are well thought out and carried out with precision,” Ingrid says. “The ability to anticipate potential issues, and plan for solutions, is invaluable in many roles, especially in project management and logistics. Therefore, for those who are introverted, taking on tasks that involve complex planning is a great way to showcase what you can offer.”

Embrace your empathic side

So-called ‘soft skills’ weren’t always valued in the work environment, but our collective mindset is changing as we realise just how important these qualities are. Take empathy, a hugely important skill that can bring so much insight into workplace challenges. Introverts tend to have high levels of empathy, and while they might not always love socialising or team-based activities, they are often the ones who can step back and see exactly how to navigate team dynamics, or understand what an individual colleague, client, or customer needs in a certain situation.

“Introverts’ ability to create a supportive and understanding work environment can lead to better employee engagement and retention, making introverts excellent mentors and coaches,” Ingrid says.

Adapt your work where you can

Being aware of what work environments suit your introverted tendencies is key.

For introverts who find daily socialising draining, taking on solo tasks, behind-the-scenes work, or working remotely can help, where possible. If it’s an option in your role, you could wear headphones to signify you don’t want to be disturbed when needed.

“Introverts usually thrive in environments where they can manage their own time and tasks without the need for social interaction,” Ingrid says. When introverts are working in an environment that suits their energy levels, they are more motivated and therefore more productive and satisfied in their work. Finding and prioritising work situations where independent working, or some amount of remote working, is available is therefore a great idea for those who will truly reap its benefits.

The bottom line is that the qualities and attributes of introverts are incredibly valuable and beneficial in so many roles – whether that’s the empathetic emergency worker, problem-solving restaurant manager, or thoughtful customer service advisor. It’s time we recognised and celebrated them, rather than trying to fit into an extraverted mould.